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- Personal Information Protection Policy
- About reprinting and quoting
This policy applies exclusively to the products or services offered on the official website(www.intage-china.com) of INTAGE Marketing Research (Shanghai) Co., Ltd. (hereinafter referred to as "INTAGE" or "we").
Last Updated: January 2023
If you have any question, comment, or suggestion, please contact us via:
Email: team-pr@cn.intage.com
Telephone: +86-21-80310100
We fully understand the importance of your personal information and are committed to ensuring its security and reliability. We strive to maintain your trust in us by adhering to the following principles in protecting your personal information: consistency between rights and obligations, clarity of purpose, informed consent, legal and legitimate, with minimal necessity, security ensuring, subject participation, open and transparent. Furthermore, INTAGE pledges to adopt corresponding security measures in accordance with industry-proven mature security standards to safeguard your personal information.
This policy aims to help you understand the following:
I. What personal information do we collect from you
II. How INTAGE uses cookies and similar technologies
III. How we use your personal information
IV. How we commission handling, share, transfer, and publicly disclose your personal information
V. How we store and protect your personal information
VI. Your rights
VII. How we handle personal information of minors
VIII. How can your personal information be transferred globally
IX. The storage period of your personal information
X. How we update this policy
XI. How to contact us
Please read and understand this Personal Information Protection Policy carefully.
1. You do not need to provide any personal identification information to browse the INTAGE official website and use all the functions.
2. Log information: We will automatically collect the relevant historical records of your logon to the official website page of INTAGE through the internet, and save as relevant network logs. This includes your IP address, the date and time of the visit, the type of operating system, the type of browser, and cookie.
3. Browse information and click information.
4. The above log information is a technical function that is automatically created and maintained by the server of INTAGE official website. The information collected is necessary for maintaining the security of our network operation. In addition, the browse and click information we collect from you on INTAGE official website cannot be personally identifiable to you, and cannot be linked to you without being associated with your already recognized identity.
1. Cookies, device information identification and other similar technologies are widely used in the Internet. When you use our services, we will store cookies, Flash cookies, or other local storages containing identifiers, site names, and some numbers and characters provided by browsers or associated applications on your computer or mobile device (collectively, "cookies"). You don't need to do any extra work, all collection, retention, and encryption tasks are automatically completed by the system. We promise not to use cookies for any purposes other than those stated in this policy. We use cookies and similar technologies mainly to ensure the security and efficient operation of our products and services.
2. We may set authentication and security cookies or anonymous identifiers to confirm whether you have encountered theft, fraud, and other illegal activities. These technologies will also help us improve service efficiency and increase response speed.
3. Most browsers provide users with the function to clear browser cache data, and you can perform the corresponding data clearing operation in the browser configuration function. If you choose to clear, you may not be able to use those services or corresponding functions provided by INTAGE which rely on cookies due to these modifications,.
For the operation log information, browse information and click information collected by INTAGE, we may use it: to assess network security, detect and prevent security incidents, and maintain and improve this business function, develop new business functions. Notifiable to you, the above information we use is only technical data for website operation analysis and business function development, and we will not identify to you during the processing, which does not fall into the legal definition of personal information.
1. Commission handling
We have not commissioned any company, organization, or individual to process your personal information.
2. Share
INTAGE will not share your personal information with any company, organization, or individual outside of INTAGE unless you have given your explicit consent. INTAGE may share your personal information with external parties in accordance with laws and regulations or mandatory requirements of government regulatory authorities.
For third parties with whom INTAGE shares personal information, INTAGE will evaluate its legality, legitimacy, and necessity of their information collection, investigate their data security environment, and require them to process personal information in accordance with this policy and applicable data protection laws.
3. Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
3.1 Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
3.2 In the event of merger, acquisition, or bankruptcy liquidation, if it’s involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this personal information protection policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
4. Publicly disclose
We will only publicly disclose your personal information in the following circumstances:
4.1 After obtaining your explicit consent;
4.2 Legal based disclosure: We may publicly disclose your personal information in cases where it’s required by law, legal procedure, prosecution, or mandatory requirement from government regulatory authorities.
1. According to the applicable laws and regulations, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.
2. We will take all reasonable and feasible measures to ensure that we only retain your personal information for the period necessary to achieve the purposes stated in this policy.
3. We strive to provide security for your information to prevent loss, improper use, unauthorized access, or disclosure of information.
4. We will use various security measures within a reasonable level of security to ensure the security of information. For example, we will use encryption technology, de-identification or anonymization process to protect your personal information.
5. The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective infrastructure are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, causing damages to your legitimate rights and interests, we will bear corresponding legal responsibilities.
6. In case of any unfortunate occurrence of personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to self-prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, letter, phone call, feed notifications, etc. When it is difficult to inform individual information subject one by one, we will adopt reasonable and effective methods to publish announcements. At the same time, we will proactively report the handling of personal information security incidents in accordance with regulatory requirements.
7. We will do our best to protect your personal information. We also ask for your understanding that no security measure can be 100% flawless.
According to relevant laws, regulations, standards in China, as well as common practices in other countries and regions, we guarantee that you exercise the following rights over your personal information:
1. Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you wish to exercise your data access rights, you can send email to: team-pr@cn.intage.com We will reply to your access request within 15 working days.
2. Correct your personal information
When you find errors in the personal information we process about you, you have the right to request us to make corrections. You can send email to: team-pr@cn.intage.com
We will reply to your correction request within 15 working days.
3. Delete your personal information
In the following circumstances, you can request us to delete your personal information:
a) If our handling of personal information violates laws and regulations;
b) If we collect and use your personal information without your consent;
c) If our handling of personal information violates our agreement with you;
d) If you no longer use our products or services;
e) If we no longer provide you with products or services;
f) If you revoke your authorization for us to continue processing and storing your personal information;
g) Other circumstances stipulated by laws or administrative regulations.
If we decide to respond to your request to delete, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained separate authorization from you.
When you delete information from our service, we may not immediately delete the corresponding information in the backup system, but will delete it when the backup is being updated.
4. Change your authorization
You can withdraw or change your authorization consent at any time. Please send email to: team-pr@cn.intage.com We will reply to your change request within 15 working days.
5. Copy of personal information for personal information owner
You have the right to obtain a copy of your personal information. Please send email to: team-pr@cn.intage.com We will reply to your request within 15 working days.
6. Respond to your above request
To ensure safety, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.
We will respond within 15 working days. If you are not satisfied, you can send email to file a complaint at any time: team-pr@cn.intage.com
For your reasonable requests, we generally do not charge any fees, but for requests that are repeated multiple times or exceed reasonable limits, we may charge certain cost depending on the situation. We may reject requests that are unnecessarily repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (such as involving information stored on backup tapes).
The protection of personal information of minors is of great importance to us. The services provided in the official website of INTAGE are for adults.
If you are a minor under the age of fourteen, you must ask your parents or guardians to carefully read this policy and obtain their consent to use our products or services.
For the situation where we collect personal information of minors under the age of fourteen with the consent of their parents or guardians, we will only use or publicly disclose their information when permitted by law, with the explicit consent of their parents or guardians, or when it’s necessary to protect minors under the age of fourteen.
Due to existing technology and the information we obtain, we are unable to proactively identify personal information of minors under the age of fourteen. Therefore, if the parents or guardians of minors under the age of fourteen discover that we have collected personal information of minors under the age of fourteen without authorization, please contact us promptly according to the contact information provided in Article XI of this policy, and we will promptly delete the relevant information. If we find that we have collected personal information of minors under the age of fourteen without obtaining verifiable parental consent in advance, we will also try to delete the relevant data as soon as possible.
In principle, personal information collected and generated within China will be stored in China. If some of our products or services involve cross-border transactions and we need to transfer your personal information overseas, we will strictly comply with the provisions of laws and regulations, ensure that we obtain your separate consent for the export of your personal information, and fulfill the regulatory requirements for cross-border provision of personal information in the laws, administrative regulations, departmental rules, and other normative documents of the People's Republic of China. We will take necessary measures to ensure that the processing of personal information by overseas recipients meets the personal information protection standards stipulated in the Personal Information Protection Law of the People's Republic of China.
Generally speaking, we only retain your personal information for the minimum period of time necessary to achieve our purposes, and we will delete your personal information as soon as possible upon your request in accordance with the relevant provisions of Article VI (3) regarding "deletion of your personal information", except in the following circumstances:
a) To comply with applicable laws, administrative regulations, departmental rules, normative documents and other relevant provisions;
b) To comply with the provisions of judicial judgments, rulings, decisions or other legal procedures;
c) To comply with the enforcement requirements of relevant government agencies.
Our personal information protection policy may subject to change.
Without your explicit consent, we will not reduce the rights you are entitled to under this personal information protection policy. We will post any changes made to this policy on this page.
For significant changes, we will also provide more prominent notifications (including for certain services, we may use bold letter to indicate the specific changes to our personal information protection policy).
The significant changes referred to in this policy include but are not limited to:
Significant change to our service model, such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used;
Significant changes in ownership structure, organizational structure, and other aspects, such as changes in ownership due to business adjustment, bankruptcy mergers and acquisitions, etc;
Change of the major objects of personal information sharing, transfer or public disclosure;
Significant change in your right to participate in personal information processing and the way you exercise it;
Change of our responsible department, contact information, and complaint channels for handling personal information security;
When the personal information security impact assessment report indicates the presence of high risks.
We will also archive the old version of this policy for your reference.
If you have any questions about this policy or other related matters, you can always send email to team-pr@cn.intage.com to reach us.
You can also fill in the relevant information under our guidance and send your question to the following address:
Address: Planning Department, 5th Floor, Building 2, Enterprise Center, No. 209 Gonghe Road, Shanghai
Postal Code: 200070
We will review the issues involved as soon as possible, and generally, we will reply within 15 working days.
If you are not satisfied with our reply, especially if you believe that our personal information processing practice has damaged your legitimate rights and interests, you can also seek solution through the following external channel: file lawsuit with the people's court with jurisdiction right over our company's domicile (Jing'an District, Shanghai).
1.Violating public order to use may lead to illegal behavior.
2.To modify part or all of the contents of this report.
3.To sell or publish part or all of the contents of the report.
4.To reprint or quote the report without clear preference.
※ The above rules of use are invalid for the use of the copyright law.The company shall not be liable for any damages or other disputes arising from the reprinting or quoting of the users or third parties.